Frequently asked questions

WHen will my purchase arrive?

Please allow 1-3 days for your order to be processed. After processing, your purchase will arrive within 1-5 business days! Please await a confirmation email of your purchase to arrive soon. Feel free to contact Lillie Brown Art by hitting ‘Contact Us’ if there are any issues. Any problems or damaged products are handled on a case by case basis.

Can i return my order?

Unfortunately, no. Lillie Brown Art is not accepting returns at this time but, please let us know if there were any damages or mistakes with your order.

How is my order made?

All designs are original illustrations and created by Lillie Brown. Sticker orders are created in house and cut by hand. That means every sticker is unique and one of a kind!

how do commisions work?

Commissions are a case by case basis. Lillie specializes in illustrative work but, has done work in before in creating logos as well. All commission requests are considered and will be responded to as soon as possible. For prices, a contract email will be sent to the customer based off of the product requested.

Where do you ship to?

Currently, we are using the United States Postal Services to ship orders. For now, we are only shipping to the contiguous 48 states in the US. Hopefully, we can ship internationally soon! Add your email to our newsletter to keep an eye out for any shipping updates.